Big news: Magic Feedback is now Deepdots and we’ve raised €5.5M to help you unlock better customer insights. Read the full announcement here →
Big news: Magic Feedback is now Deepdots and we’ve raised €5.5M to help you unlock better customer insights. Read the full announcement here →
We heard our customers say that most AI analysis is unreliable and still require manual oversight. Well, not anymore. Our proprietary AI analysis ensures human-level accuracy, surfacing trends and insights from your data that you can trust.
Our surveys understand what users are responding in-real time, and ask relevant follow-up questions, when the responses are generic or vague. This leads to a dynamic and personalized user experience, ultimately resulting in more actionable insights.
We heard our customers say that most AI analysis is unreliable and still require manual oversight. Well, not anymore. Our proprietary AI analysis ensures human-level accuracy, surfacing trends and insights from your data that you can trust.
Set up your own AI agents to proactively search, evaluate and categorize your data, in any way you want. Want to look for the number of support tickets, where a customer went from a negative to positive sentiment? No worries.
Automates 100% of manual feedback processes.
Gets 40% more actionable customer insights at scale
Reduces time spent looking for information by 75%
Your business isn’t generic, neither should your AI be. We build and train a unique AI model just for you, with your business context in mind. The model is stored on a closed private server, built for privacy.
As your business, the AI space is changing at a rapid pace. We ensure to keep you update don the newest changes, so your entire business can adapt.
We don’t let you go after onboarding, we continue to work together to ensure long term success, even as your needs change
We host our ML models on our own European servers. Your data never leaves our servers, and we don’t train our models on your data. Simple as that.
SOC 2 commitment with Type II certification with regular penetration testing and vulnerability scans. Data is encrypted at rest and in transit.
Book in a call with our team, who will walk you through the product and how it can benefit you and your clients.
