Turn customer feedback into revenue growth

Q: How do integrations work, and how long does setup take?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Out of the box integrations Deepdots offers 100+ out of the box integrations that can typically be connected in minutes by an administrator. In most cases, no IT resources are required. SDK and custom integrations For custom use cases, our SDK makes it easy to send data to and from Deepdots. This allows you to connect your own systems, dashboards, and data warehouses. Our engineers provide code examples and implementation support whenever needed.

Q: How does AI analyze and categorize customer feedback?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> AI powered categorization Deepdots automatically analyzes every customer interaction and categorizes it into topics, subtopics, sentiment, intent, and other relevant dimensions. The AI continuously improves to ensure consistent and accurate categorization at scale. Your own taxonomy You can create your own categories and taxonomy that reflect your business. Deepdots automatically applies them across both historical and new customer feedback, giving you a consistent view of the metrics that matter most.

Q: How do you ensure data security and privacy?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Enterprise grade security Deepdots is built for enterprise security and is SOC 2 certified, GDPR compliant, and aligned with the EU AI Act. We support SSO, role based access, audit logs, encryption, and data segregation to meet enterprise security requirements. Private AI by design Your data is never used to train AI models and is never shared with third parties. We run our own AI models on our own infrastructure and can host your data in your preferred region.

Q: Do we have to buy the full platform, or can we start with a single solution?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Start with what you need You can start with a single solution and expand over time as your needs grow. Many customers begin with one product before adding additional capabilities. Built on one platform All solutions run on the same platform, so adding new products is simple. Your data, integrations, and AI models are shared across every solution.

Q: How does pricing work?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Flexible pricing Plans start from €500 per month and scale based on your use case, data volume, and the products you choose. This ensures you only pay for what you need. Start before you commit You can test Deepdots with your own data before making a decision, so you can validate the value before purchasing.

Q: How do integrations work, and how long does setup take?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-62 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Out of the box integrations Deepdots offers 100+ out of the box integrations that can typically be connected in minutes by an administrator. In most cases, no IT resources are required. SDK and custom integrations For custom use cases, our SDK makes it easy to send data to and from Deepdots. This allows you to connect your own systems, dashboards, and data warehouses. Our engineers provide code examples and implementation support whenever needed.

Q: How does AI analyze and categorize customer feedback?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-63 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> AI powered categorization Deepdots automatically analyzes every customer interaction and categorizes it into topics, subtopics, sentiment, intent, and other relevant dimensions. The AI continuously improves to ensure consistent and accurate categorization at scale. Your own taxonomy You can create your own categories and taxonomy that reflect your business. Deepdots automatically applies them across both historical and new customer feedback, giving you a consistent view of the metrics that matter most.

Q: How do you ensure data security and privacy?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-64 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Enterprise grade security Deepdots is built for enterprise security and is SOC 2 certified, GDPR compliant, and aligned with the EU AI Act. We support SSO, role based access, audit logs, encryption, and data segregation to meet enterprise security requirements. Private AI by design Your data is never used to train AI models and is never shared with third parties. We run our own AI models on our own infrastructure and can host your data in your preferred region.

Q: Do we have to buy the full platform, or can we start with a single solution?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-65 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Start with what you need You can start with a single solution and expand over time as your needs grow. Many customers begin with one product before adding additional capabilities. Built on one platform All solutions run on the same platform, so adding new products is simple. Your data, integrations, and AI models are shared across every solution.

Q: How does pricing work?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-66 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Flexible pricing Plans start from €500 per month and scale based on your use case, data volume, and the products you choose. This ensures you only pay for what you need. Start before you commit You can test Deepdots with your own data before making a decision, so you can validate the value before purchasing.

Identify your biggest growth opportunities. Ask AI any question and get actionable answers instantly.

Trusted by leading enterprises and scaleups

The new way to understand customers

Go from customer feedback to business decisions in seconds

Ask AI anything about your customers. Get actionable answers instantly

Search across every customer interaction using natural language. Investigate issues, validate hypotheses, and find the evidence behind every answer.

deepdots ai agents custoemr feedback analysis and tool

Deepdots. Analyze and categorize customer feedback in categories and subcategories

Identify your biggest topics, trends, and growth opportunities

Analyze customer feedback at scale. Identify high-impact opportunities and know exactly what to do next to improve your KPIs.

Collect actionable feedback that drives retention and growth

AI-powered surveys ask intelligent follow-up questions. Collect actionable feedback, personalize every interaction, and improve retention and drive growth.

deepdots ai survey personalized ai follow up question example

Increase retention

+10%

Average retention uplift*

Grow revenue

+5%

Average basket size*

Total ROI

+8x

Average return on investment*

*Based on average results achieved by Deepdots customers.

The results speak for themselves

“Deepdots has helped us analyzing all the user feedback and made it easier to prioritize our efforts in terms of product development and post-launch activities”

Clemens Byager

Senior Product Manager

Read case study

“Deepdots has enabled me to make decisions that I wouldn’t have been able to make before, simply because I didn’t have the time to do the analysis”

Mark Petersen

Product Lead

Read case study

“With Deepdots, we can now explore feedback across any topic, identify recurring trends and patterns, and ensure teams across the company can act on insights faster.”

Mark Petersen

Senior Product Manager

Read case study

Enterprise security & privacy

Private AI, enterprise-grade security, and compliance you can trust.

Fully private AI hosted in your region

We run our own AI models on our own infrastructure. Your data is never shared with third parties.

Enterprise-level security and control

We support role-based access, audit logs, data segregation, encryption, SSO, and enterprise compliance.

Documented experience at enterprise scale

Trusted by leading enterprises to analyze millions of customer interactions with security, privacy, and reliability.

Visit our trust centre →

Frequently asked questions

How do integrations work, and how long does setup take?Nima Vali Rajabi2026-07-29T13:32:00+00:00

How do integrations work, and how long does setup take?

Out of the box integrations
Deepdots offers 100+ out of the box integrations that can typically be connected in minutes by an administrator. In most cases, no IT resources are required.

SDK and custom integrations
For custom use cases, our SDK makes it easy to send data to and from Deepdots. This allows you to connect your own systems, dashboards, and data warehouses. Our engineers provide code examples and implementation support whenever needed.

How does AI analyze and categorize customer feedback?Nima Vali Rajabi2026-07-29T13:31:38+00:00

How does AI analyze and categorize customer feedback?

AI powered categorization

Deepdots automatically analyzes every customer interaction and categorizes it into topics, subtopics, sentiment, intent, and other relevant dimensions. The AI continuously improves to ensure consistent and accurate categorization at scale.

Your own taxonomy

You can create your own categories and taxonomy that reflect your business. Deepdots automatically applies them across both historical and new customer feedback, giving you a consistent view of the metrics that matter most.

How do you ensure data security and privacy?Nima Vali Rajabi2026-07-29T13:32:31+00:00

How do you ensure data security and privacy?

Enterprise grade security
Deepdots is built for enterprise security and is SOC 2 certified, GDPR compliant, and aligned with the EU AI Act. We support SSO, role based access, audit logs, encryption, and data segregation to meet enterprise security requirements.

Private AI by design
Your data is never used to train AI models and is never shared with third parties. We run our own AI models on our own infrastructure and can host your data in your preferred region.

Do we have to buy the full platform, or can we start with a single solution?Nima Vali Rajabi2026-07-29T22:00:18+00:00

Do we have to buy the full platform, or can we start with a single solution?

Start with what you need
You can start with a single solution and expand over time as your needs grow. Many customers begin with one product before adding additional capabilities.

Built on one platform
All solutions run on the same platform, so adding new products is simple. Your data, integrations, and AI models are shared across every solution.

How does pricing work?Nima Vali Rajabi2026-07-29T13:34:02+00:00

How does pricing work?

Flexible pricing
Plans start from €500 per month and scale based on your use case, data volume, and the products you choose. This ensures you only pay for what you need.

Start before you commit
You can test Deepdots with your own data before making a decision, so you can validate the value before purchasing.

Can we run a pilot with our own data?Nima Vali Rajabi2026-07-30T08:50:19+00:00

Can we run a pilot with our own data?

Pilot with your own data
Yes. You can run a pilot using your own customer data to validate the value and results before making a decision.

Fast time to value
We can get started using public feedback such as online reviews with no work required from your side, allowing most pilots to be up and running within days. If you want to use internal data, you can also connect your existing data sources or upload a CSV export of surveys, support tickets, chats, and more.

Discover what Deepdots can do for you

Find out how Deepdots can help you deliver better outcomes with AI.

Book a demo

Turn customer feedback into revenue growth

Identify your biggest growth opportunities. Ask AI any question and get actionable answers instantly.

Trusted by leading enterprises

The new way to understand customers

Go from customer feedback to business decisions in seconds

Ask AI anything about your customers. Get actionable answers instantly

Search across every customer interaction using natural language. Investigate issues, validate hypotheses, and find the evidence behind every answer.

Identify your biggest topics, trends, and growth opportunities

Analyze customer feedback at scale. Identify high-impact opportunities and know exactly what to do next to improve your KPIs.

Collect actionable feedback that drives retention and growth

AI-powered surveys ask intelligent follow-up questions. Collect actionable feedback, personalize every interaction, and improve retention and drive growth.

Increase retention

+10%

Average retention uplift*

Grow revenue

+5%

Average basket size*

Total ROI

+8x

Average return on investment*

*Based on average results achieved by Deepdots customers.

The results speak for themselves

“Deepdots has helped us analyzing all the user feedback and made it easier to prioritize our efforts in terms of product development and post-launch activities”

Clemens Byager

Senior Product Manager

Read case study

“Deepdots has enabled me to make decisions that I wouldn’t have been able to make before, simply because I didn’t have the time to do the analysis”

Mark Petersen

Product Lead

Read case study

“With Deepdots, we can now explore feedback across any topic, identify recurring trends and patterns, and ensure teams across the company can act on insights faster.”

Mark Petersen

Senior Product Manager

Read case study

Enterprise security & privacy

Private AI, enterprise-grade security, and compliance you can trust.

Fully private hosted AI

We run our own AI models on our own infrastructure. Your data is never shared with third parties.

Enterprise-level security

We support role-based access, audit logs, data segregation, encryption, SSO, and enterprise compliance.

Documented experience

Trusted by leading enterprises to analyze millions of customer interactions with security, privacy, and reliability.

Visit our trust centre →

FAQ

How do integrations work, and how long does setup take?Nima Vali Rajabi2026-07-29T13:32:00+00:00

How do integrations work, and how long does setup take?

Out of the box integrations
Deepdots offers 100+ out of the box integrations that can typically be connected in minutes by an administrator. In most cases, no IT resources are required.

SDK and custom integrations
For custom use cases, our SDK makes it easy to send data to and from Deepdots. This allows you to connect your own systems, dashboards, and data warehouses. Our engineers provide code examples and implementation support whenever needed.

How does AI analyze and categorize customer feedback?Nima Vali Rajabi2026-07-29T13:31:38+00:00

How does AI analyze and categorize customer feedback?

AI powered categorization

Deepdots automatically analyzes every customer interaction and categorizes it into topics, subtopics, sentiment, intent, and other relevant dimensions. The AI continuously improves to ensure consistent and accurate categorization at scale.

Your own taxonomy

You can create your own categories and taxonomy that reflect your business. Deepdots automatically applies them across both historical and new customer feedback, giving you a consistent view of the metrics that matter most.

How do you ensure data security and privacy?Nima Vali Rajabi2026-07-29T13:32:31+00:00

How do you ensure data security and privacy?

Enterprise grade security
Deepdots is built for enterprise security and is SOC 2 certified, GDPR compliant, and aligned with the EU AI Act. We support SSO, role based access, audit logs, encryption, and data segregation to meet enterprise security requirements.

Private AI by design
Your data is never used to train AI models and is never shared with third parties. We run our own AI models on our own infrastructure and can host your data in your preferred region.

Do we have to buy the full platform, or can we start with a single solution?Nima Vali Rajabi2026-07-29T22:00:18+00:00

Do we have to buy the full platform, or can we start with a single solution?

Start with what you need
You can start with a single solution and expand over time as your needs grow. Many customers begin with one product before adding additional capabilities.

Built on one platform
All solutions run on the same platform, so adding new products is simple. Your data, integrations, and AI models are shared across every solution.

How does pricing work?Nima Vali Rajabi2026-07-29T13:34:02+00:00

How does pricing work?

Flexible pricing
Plans start from €500 per month and scale based on your use case, data volume, and the products you choose. This ensures you only pay for what you need.

Start before you commit
You can test Deepdots with your own data before making a decision, so you can validate the value before purchasing.

Can we run a pilot with our own data?Nima Vali Rajabi2026-07-30T08:50:19+00:00

Can we run a pilot with our own data?

Pilot with your own data
Yes. You can run a pilot using your own customer data to validate the value and results before making a decision.

Fast time to value
We can get started using public feedback such as online reviews with no work required from your side, allowing most pilots to be up and running within days. If you want to use internal data, you can also connect your existing data sources or upload a CSV export of surveys, support tickets, chats, and more.

Discover what Deepdots can do for you

Find out how Deepdots can help you deliver better outcomes with AI.

Book a demo