The AI platform for customer feedback
How it works
Customer-centric teams love Deepdots
“Deepdots has enabled me to make decisions that I wouldn’t have been able to make before, simply because I didn’t have the time to do the analysis”
Trusted by customer-centric enterprises
The AI platform for customer feedback
Unify data sources
Bring together surveys, support tickets, chat logs, reviews, and other feedback channels into one real-time stream of signals.
Automate analysis
Use AI to group themes, detect patterns, and uncover root causes across all feedback channels.
Distribute insights
Deliver precise, actionable insights to the right teams automatically so they can resolve issues faster.
How it works
Unify all feedback in one place
Easily connect all your feedback in one place. Integrate public and private sources with a single click and no technical help. Use our API and SDK to send and receive data from any system.
Multi-layer AI categorization
Automatically categorize customer feedback into multiple layers of topics and subtopics. Filter by products, regions, or customer segments and break down categories by impact metrics such as NPS, CSAT, revenue, and more.
Real-time signals detection
Detect early signals and stop problems before they grow. AI continuously monitors feedback in real time to uncover hidden patterns, spot emerging trends, and highlight changes that need attention.
AI reports that drive action
AI creates tailored reports for every team, surfacing insights that matter most to them. Insights are shared proactively and in the right format so teams can act fast and make better decisions.
Customer-centric teams love Deepdots
“Deepdots has enabled me to make decisions that I wouldn’t have been able to make before, simply because I didn’t have the time to do the analysis”
