About us

We go deep to connect the dots

We believe every customer experience tells a story. Our mission is to help companies truly understand those stories, what customers feel, why they respond the way they do, and how to create experiences that build lasting relationships.

The future is here

Managing customer feedback is a dreadful task. But it shouldn’t be.

It feels great to learn new insights from customer feedback. It’s the rush of excitement when you discover something new. It’s the feeling of confidence when it validates your decisions. Feedback is pure gold.

But it isn’t being treated like pure gold.

Customer feedback is scattered all over the place, and it keeps piling up. You try to keep up, but it becomes overwhelming. You keep explaining what’s inside of your head, but your team can’t really pick it up the same way.

So you have to manually organize and analyze all of your feedback. But it feels dreadful, rather than joy. Something you keep falling behind on. Like it’s dragging you down, not pulling you up

It’s time to change the way we manage user feedback. It’s time to modernize it. Make technology work for us. Turn everything upside down.

With Deepdots, we have done just that. It makes feedback a joy. It pulls you up. It gives your users a voice. It’s customer feedback management the way it should be. Truly magical.

Trusted by customer-centric enterprises

Meet the founders

Founders from Google

Nima and Fran met at Google, where they built award-winning products used by millions around the world. With Deepdots, they are creating the product they always wished they had, helping companies truly understand their customers and act on what matters most.

Nima Vali Rajabi
CEO & Co-Founder

Former Product Lead at Google. 15 years of experience in product. In my free time I enjoyed playing chess until I lost 11 games to a 12 year old.

Francisco Arias
CTO & Co-Founder

Former Tech Lead at Google. 15 years experience in software development. In my free time I’m a passionate crossfitter.

Backed by the best investors & founders

“Nima and Francisco are inspiring, ambitious and have a clear vision, and they have gathered a highly talented team to help take them to the next stage. We’re proud to be supporting them along the way. ”

Norman Fiore
General Partner & Founder at Dawn

“By putting in the work and never compromising their vision, Nima and Fran have now positioned themselves to make a positive impact on every product on the internet”

Geeta Schmidt
Fmr. CEO & Co-Founder at Humio (Acquired by CrowdStrike)

Total funding

€6.7M

Backed by

Deepdots in the news

“Deepdots named one of the 10 most promising startups to watch in 2026”

“Deepdots one of 16 AI workflow automation startups to watch, according to investors.”

“Deepdots raises €5.5M to automate enterprise customer feedback with AI”

Get a free AI insights report today

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Trusted by leading enterprises

About us

We care deeply about customer experiences

We believe every customer experience tells a story. Our mission is to help companies truly understand those stories, what customers feel, why they respond the way they do, and how to create experiences that build lasting relationships.

The future is here

Managing customer feedback is a dreadful task. But it shouldn’t be.

It feels great to learn new insights from customer feedback. It’s the rush of excitement when you discover something new. It’s the feeling of confidence when it validates your decisions. Feedback is pure gold.

But it isn’t being treated like pure gold.

Customer feedback is scattered all over the place, and it keeps piling up. You try to keep up, but it becomes overwhelming. You keep explaining what’s inside of your head, but your team can’t really pick it up the same way.

So you have to manually organize and analyze all of your feedback. But it feels dreadful, rather than joy. Something you keep falling behind on. Like it’s dragging you down, not pulling you up

It’s time to change the way we manage user feedback. It’s time to modernize it. Make technology work for us. Turn everything upside down.

With Deepdots, we have done just that. It makes feedback a joy. It pulls you up. It gives your users a voice. It’s customer feedback management the way it should be. Truly magical.

Trusted by customer-centric enterprises

Meet the founders

Founders from Google

Nima and Fran met at Google, where they built award-winning products used by millions around the world. With Deepdots, they are creating the product they always wished they had, helping companies truly understand their customers and act on what matters most.

Nima Vali Rajabi
CEO & Co-Founder

Former Product Lead at Google. 15 years of experience in product. In my free time I enjoyed playing chess until I lost 11 games to a 12 year old.

Francisco Arias
CTO & Co-Founder

Former Tech Lead at Google. 15 years experience in software development. In my free time I’m a passionate crossfitter.

Backed by the best investors & founders

“Nima and Francisco are inspiring, ambitious and have a clear vision, and they have gathered a highly talented team to help take them to the next stage. We’re proud to be supporting them along the way. ”

Norman Fiore
General Partner & Founder at Dawn

“By putting in the work and never compromising their vision, Nima and Fran have now positioned themselves to make a positive impact on every product on the internet”

Geeta Schmidt
Fmr. CEO & Co-Founder at Humio (Acquired by CrowdStrike)

Total funding

€6.7M

Backed by

Deepdots in the news

“Deepdots named one of the 10 most promising startups to watch in 2026”

“Deepdots one of 16 AI workflow automation startups to watch, according to investors.”

“Deepdots raises €5.5M to automate enterprise customer feedback with AI”