Our AI automatically monitors all your customer feedback across every data source and identifies themes, trends, and signals in real time. This gives you continuous visibility into the voice of your customer, helping you catch issues early or spot positive momentum you can use internally.
On the signals page, you can see all themes, trends, and signals the AI has found. It gives you an overview across all feedback sources, and you can also drill into specific sources or filter signals by impact such as NPS, CSAT, revenue, or any other metric that matters to you.
You can read more about how our AI finds themes, trends, and signals in your feedback here.
