We identify what customers praise and what problems they experience. Our AI extracts useful quotes, creates clear summaries, and analyzes the overall sentiment of each feedback.
It can also focus on the areas that matter most to you, whether that is product quality, support experience, pricing, usability, or something entirely different. You decide what to look for, and the AI evaluates if those topics appear in your feedback.
The analysis works automatically out of the box, and you can add a custom layer that adapts it to your preferences, language, and priorities.
Everything is handled automatically and consistently so you can understand what customers are saying without reading through every comment.
We also believe in full transparency. You can always see exactly how the AI reached its conclusions, and you are never more than one click away from the original feedback.
