The AI analysis automatically identifies what customers praise and what problems they highlight, giving you a clear view of what drives satisfaction or frustration. It categorizes all feedback into topics and subtopics so you can easily explore insights by area, product, region, or customer type.

Beyond simple categorization, the AI detects trends, signals, and patterns across time to show you what is changing and why. It connects the data with real customer quotes to give every insight context and depth.

All results are presented in clear, visual reports with graphs, summaries, and key findings that can be fully customized to your needs. This allows you to go from raw feedback to actionable insights in seconds without manual analysis.