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What you can expect
- Detailed analysis, breakdown and categorisation of your public feedback sources
- Insights into signals, trends and spikes
- Supporting customer quotes
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What you can expect from the report
Proven use cases with low effort and high impact
Detailed analysis of your publicly availble customer feedback
We’ll scrape, break down, analyze and categorize a subset of your publicly available customer feedback. This is including but not limited to, Trustpilot, Apple App Store, Google Play Store and Social Media.
Insights into trends, spikes and drops
The analysis will include, what we call a “Signal report”, which tries to understand patterns in your data. With this report, we can spot trends, spikes or drops in a specific topic and provide you with actionable insights into how to fix it.
Supporting customer quotes
We’ll pull out the most relevant customer quotes that support the analysis and recommendations. This way you can hear it directly from the cusomter
