Big news: Magic Feedback is now Deepdots and we’ve raised €5.5M to help you unlock better customer insights. Read the full announcement here →

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Increase your
Net Promoter Score™ with AI

All responses are automatically analyzed, meaning you don’t have to manually go through free-text answers to categorize themes, trends, key insights, quotes, and more. Everything is presented to you in a detailed report, which also includes the quantitative data from closed questions.
Trusted by customer-centric enterprises
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NREP
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Average increase in NPS
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Higher quality feedback
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More qualitative feedback

How we increase NPS

The best in class tools to help your business save time and money.

Increase high quality feedback by 80% with AI follow-up questions

By having AI-native surveys, we can monitor the user responses in real-time. If the user provides a response that is generic or vague, we can ask the AI to ask relevant follow-up questions to uncover the root cause of the user’s intention.
Learn more about AI follow-up questions

Increase free text response rate by 22% with Adaptive AI Surveys

Adaptive AI surveys is a new way of thinking questionnaire logic. By leveraing AI, we quantify previously unquantifiable responses, allowing us to move away from static multi-choice questions. In an AI-first world, we can get to deeper insights faster, while providing a better user experience.
Learn more about AI Adaptive Surveys

Identify what feedback has the biggest impact on your NPS

Identify what feedback has the biggest impact on your NPS Once we’ve gathered high quality NPS responses, our AI analysis leverages regression analysis and intelligent user group breakdowns to identify the biggest impact drivers on NPS.
Learn more about AI analysis

Export and visualize your data to tell your story

A key benefit of leveraging AI is saving time. We’re building our entire reporting suite, for you to spend the least amount of time possible exporting and creating visualisations. We want the impact to be easy to spot, visualise and present.
Learn more about AI Reporting

Case studies

CUSTOMER STORY

+18 in NPS within just two quarters of using deepdots

Deepdots is the world’s first AI-powered customer feedback solution, designed to help customer-centric companies collect, analyze, and act on feedback at scale, enabling them to make better decisions faster.

See more cases here

The best in class tools to manage the requirements of any small business.

Customer Centric Approach

Managing customer feedback is a dreadful task. But it shouldn’t be.

Export data anywhere

Send data from Deepdots to Jira, PowerBI, or any other tool

Create AI alerts & reports

Set up AI to monitor insights

Interested in hearing more?

Book in a call with our team, who will walk you through the Tola product and how it can benefit you and your clients.

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