Security
At Deepdots, the security and protection of customer data are our highest priorities. We are committed to maintaining a secure environment that ensures the confidentiality, integrity, and availability of all information we handle.
Our security framework is built on a set of foundational principles that guide every aspect of how we design, build, and operate our systems.
Foundational Principles
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Least Privilege Access
Access to data and systems is strictly limited to individuals with a legitimate business need. Permissions are granted based on the principle of least privilege, minimizing the potential for unauthorized access. -
Defense in Depth
We apply multiple layers of security controls throughout our infrastructure to protect data from a wide range of threats. Each layer provides an additional safeguard to ensure resilience against potential vulnerabilities. -
Consistent Security Controls
Security controls are applied consistently across all parts of the organization—from infrastructure and applications to internal processes—ensuring uniform protection at every level. -
Continuous Improvement
Our security practices evolve continuously. We regularly review, test, and enhance controls to increase effectiveness, improve auditability, and reduce operational friction without compromising safety.
Data at Rest
All data stores containing customer information are fully encrypted at rest using industry-standard encryption algorithms.
Sensitive data sets employ row-level encryption, ensuring that even if someone gains access to the underlying database, the most sensitive data remains unreadable.
In practice, this means customer data is encrypted before it ever reaches the database—so neither physical access nor database access is sufficient to view protected information.
Data in Transit
Deepdots enforces TLS 1.2 or higher for all data transmitted across potentially insecure networks.
We also implement HTTP Strict Transport Security (HSTS) to enforce secure HTTPS connections and prevent downgrade attacks, ensuring that data remains private and tamper-proof while in motion.
Data Residency
All customer data is securely hosted on European servers, ensuring compliance with EU data protection standards.
By keeping data within Europe, we align with GDPR and local privacy regulations, giving customers full control and transparency over where their information is stored and processed.
We do not transfer customer data to third-party servers outside the EU, and we maintain strict controls over data access, residency, and retention.
Security Monitoring and Incident Response
Our infrastructure is continuously monitored for suspicious activity and potential security threats. We employ real-time alerting and automated detection systems to quickly identify and respond to anomalies.
In the event of a security incident, Deepdots follows a well-defined incident response plan that includes immediate containment, root cause analysis, remediation, and transparent communication with affected parties if necessary.
We regularly test and refine our incident response procedures to ensure rapid and effective action whenever required.
Our Commitment
We continually invest in our infrastructure, monitoring, and processes to maintain the highest standards of security. Protecting your data is not just a feature of our platform—it’s a core part of who we are and how we operate.
