This release focuses on improving reliability, security, and performance as we continue preparing for SOC 2 compliance.
New Features
Popups Web 2.0
A new and improved version of our website popups. It offers better stability, more predictable triggering, and improved performance.
Zendesk Audio Integration
You can now analyze audio from Zendesk alongside written feedback. This makes it possible to extract insights from support calls in addition to tickets and surveys.
Improvements
Improved survey duplication
Duplicating surveys is now more reliable. Settings and configurations are copied more accurately to reduce errors.
Increased email sending capacity
Email campaigns can now handle higher volumes while maintaining system stability.
Bug Fixes
Fixed “No Feedback” alert issue
Resolved an issue where the system could incorrectly show a “No Feedback” alert.
Fixed multiple choice survey error
Corrected a validation issue affecting certain multiple choice survey setups.
