Why this matters
We’re incredibly excited to share that we’ve raised €5.5 million in seed funding to build and scale the next generation of customer intelligence.
This is a major milestone for us. It’s not just about the funding, but about the belief our investors have in the future we’re building and the validation of a problem we’ve experienced firsthand: customer feedback is one of the richest sources of insight, yet most companies still struggle to unlock its full value.
We started deepdots (formerly Magic Feedback) with a clear mission to help companies move from scattered, manual feedback processes to a world where every customer comment, review, or support ticket becomes instantly actionable.
That meant building an AI-first platform that not only collects feedback but understands and connects it at scale with the same accuracy you’d expect from a human analyst.
The round was led by Dawn Capital, with support from Maki.vc and angel investors including Geeta Schmidt, former CEO and co-founder of Humio.
We’re deeply grateful for their trust and incredibly proud of the team behind deepdots who made this possible.
Why this matters
We’re incredibly excited to share that we’ve raised €5.5 million in seed funding to build and scale the next generation of customer intelligence.
This is a major milestone for us. It’s not just about the funding, but about the belief our investors have in the future we’re building and the validation of a problem we’ve experienced firsthand: customer feedback is one of the richest sources of insight, yet most companies still struggle to unlock its full value.
We started deepdots (formerly Magic Feedback) with a clear mission to help companies move from scattered, manual feedback processes to a world where every customer comment, review, or support ticket becomes instantly actionable.
That meant building an AI-first platform that not only collects feedback but understands and connects it at scale with the same accuracy you’d expect from a human analyst.
The round was led by Dawn Capital, with support from Maki.vc and angel investors including Geeta Schmidt, former CEO and co-founder of Humio.
We’re deeply grateful for their trust and incredibly proud of the team behind deepdots who made this possible.
