FAQs Archive

Q: Do AI surveys impact completion rates?

No, our AI surveys are designed to protect and even improve completion rates. We’ve built the experience to look and feel like regular, familiar surveys so participants instantly recognize the format and know what to do. This ensures that people who are not fans of chatbots or conversational interfaces stay engaged rather than dropping off. Every AI follow-up question is asked only when it’s relevant, and never more than one at a time. The tone and flow remain simple, natural, and user friendly, just like a normal survey. Participants stay focused, the experience feels effortless, and you get richer, more complete feedback without compromising response rates.

Q: Can we send data to our BI or analytics platforms?

Yes, you can send data to any BI or analytics platform. With our SDK and API, you can both send and receive data freely to ensure insights flow into the tools your teams already use. We integrate with all major data platforms and dashboards so your feedback data always lives where people work.

Q: Do you provide SDKs or APIs for custom integrations?

Yes, we provide both an SDK and an API for building custom integrations. They allow you to connect to any data platform, send and receive data as you wish, and extend existing integrations to fit your specific needs. Most customers use our out of the box integrations, but the SDK and API are available for full flexibility when required.

Q: How long does it take to set up an integration?

Most integrations can be set up in just a few clicks and are ready to use within minutes. Our out of the box apps only require your tool administrator to grant access, and everything else is handled automatically. For custom integrations using our SDK or API, setup time depends on your internal processes but is typically completed in a few hours.